Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated by Ink By Valk. Throughout the site, the terms “we”, “us” and “our” refer to Ink By Valk. Ink By Valk provides this website, including all related information, tools, products and services (the “Services”) to you, the user, conditioned upon your acceptance of all terms, conditions and policies stated here.

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use our Services.


SECTION 1 – DIGITAL DELIVERY & CANCELLATION RIGHTS

All products currently sold through our website are digital gift vouchers.

By completing a purchase, you expressly consent to immediate digital delivery of your voucher to the email address provided at checkout.

You acknowledge and agree that once digital delivery has commenced, you lose your statutory 14-day cancellation (cooling-off) right under applicable consumer protection legislation.


SECTION 2 – ELIGIBILITY

By using our Services, you confirm that:

  • You are at least 18 years of age; or

  • You are accessing the site under the supervision of a parent or legal guardian.

Tattoo and certain piercing services are subject to strict age restrictions under Northern Ireland law. Valid government-issued photographic identification may be required at your appointment.

We reserve the right to refuse service where legal age requirements are not met.


SECTION 3 – PRODUCTS & SERVICES

Ink By Valk sells gift vouchers redeemable against tattoo and piercing services.

All vouchers:

  • Are non-refundable once issued

  • Cannot be exchanged for cash

  • Must be redeemed in accordance with our studio policies

Tattoo and piercing outcomes vary between individuals. While we operate to a high professional standard, we do not guarantee specific artistic results beyond reasonable professional care and skill.

We reserve the right to refuse or discontinue a service where:

  • A client is medically unsuitable

  • Required identification is not provided

  • Aftercare advice is unlikely to be followed

  • Behaviour is inappropriate, unsafe, or abusive

  • A requested design or placement is not considered suitable


SECTION 4 – ORDERS & PAYMENTS

When you place an order, you are making an offer to purchase. Orders are accepted once payment has been successfully processed.

We reserve the right to refuse or cancel any order at our discretion.

You agree to provide accurate billing and contact information. We are not responsible for issues resulting from incorrect details provided at checkout.

All voucher purchases are subject to our Refund & Voucher Policy.


SECTION 5 – PRICING

Prices are subject to change at any time without notice.

Prices displayed online may differ from in-studio pricing. Promotions may be subject to separate terms and conditions.


SECTION 6 – DEPOSITS & CANCELLATIONS

Appointments may require a non-refundable deposit to secure booking.

Deposits:

  • Are deducted from the final appointment balance

  • Are non-refundable in the event of cancellation

  • May be transferred once with reasonable notice, at our discretion

Failure to attend an appointment without notice may result in loss of deposit and refusal of future bookings.

Gift vouchers do not override deposit or cancellation policies.


SECTION 7 – HEALTH & MEDICAL DISCLOSURE

Clients are responsible for disclosing any relevant medical conditions, allergies, medications, skin conditions, or other factors that may affect tattoo or piercing procedures.

We reserve the right to refuse or postpone treatment where a disclosed or undisclosed condition may affect safety, healing, or outcome.

Failure to provide accurate health information may limit or void liability to the extent permitted by law.


SECTION 8 – CLIENT CONSENT & AFTERCARE

By booking or attending an appointment, you acknowledge that:

  • Tattooing and piercing involve skin penetration

  • There are inherent risks including infection, allergic reaction, and healing complications

  • Proper aftercare is essential for best results

You agree to follow all aftercare advice provided by Ink By Valk.

We are not responsible for adverse outcomes resulting from failure to follow aftercare instructions.


SECTION 9 – INTELLECTUAL PROPERTY

All content on this website, including artwork, branding, images, designs, logos and text, is the property of Ink By Valk and may not be reproduced without written permission.

Tattoo designs created by Ink By Valk remain the intellectual property of the artist unless otherwise agreed in writing.


SECTION 10 – RELATIONSHIP WITH SHOPIFY

Ink By Valk is powered by Shopify, which enables us to provide the Services to you. However, any purchases made through this website are made directly with Ink By Valk.

Shopify is not responsible for any aspect of transactions between you and Ink By Valk.


SECTION 11 – DISCLAIMER OF WARRANTIES

Our Services and vouchers are provided “as is” and “as available”.

To the fullest extent permitted by law, we do not guarantee uninterrupted access to the website or error-free functionality.

Nothing in these Terms limits your statutory rights under Northern Ireland consumer law.


SECTION 12 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Ink By Valk shall not be liable for:

  • Indirect or consequential loss

  • Loss resulting from misuse of a voucher

  • Failure to attend appointments

  • Healing outcomes where aftercare advice is not followed

Nothing in these Terms excludes liability for death or personal injury caused by negligence or any liability which cannot legally be excluded.


SECTION 13 – GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of Northern Ireland. Any disputes shall be subject to the exclusive jurisdiction of the courts of Northern Ireland.


SECTION 14 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Continued use of the website following changes constitutes acceptance of those changes.


SECTION 15 – CONTACT

Questions about these Terms should be sent to:

ash@inkbyvalk.co.uk